Privacy Policy

1. Information We Collect

Personal Information

When you register or use our services, we may collect:

• Full Name
• Email Address
• Mobile Number
• Profile Photo
• Company Name
• Business Information
• Address Information
• Location Information

Listing Information

When posting advertisements or service listings, we may collect:

• Vehicle and Truck Information
• Equipment and Machinery Details
• Rental Information
• Product Descriptions
• Images and Videos
• Pricing Information
• Contact Information
• Service Details

Device Information

We may automatically collect:

• Device Type
• Device Identifiers
• Operating System
• Application Version
• IP Address
• Browser Information
• Usage Data
• Crash Reports

Location Information

With your permission, we may access your device location to:

• Display nearby listings
• Show local service providers
• Improve search accuracy
• Provide location-based recommendations

You may disable location permissions at any time through your device settings.

2. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Publish and manage listings
• Connect buyers, sellers, renters, and service providers
• Provide customer support
• Improve application functionality
• Verify accounts and listings
• Detect and prevent fraud
• Send notifications and service updates
• Comply with legal obligations

3. Sharing of Information

We may share information with:

• Cloud Hosting Providers
• Analytics Service Providers
• Payment Service Providers
• Government Authorities when required by law
• Professional Advisors and Legal Representatives

We do not sell, rent, or trade your personal information to third parties.

4. User Content

Users may upload content including images, videos, reviews, comments, advertisements, and business information.

By uploading content, you grant Sooq a non-exclusive, worldwide, royalty-free license to display, distribute, and promote such content for the operation and marketing of the platform.

You retain ownership of your content at all times.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Prevent fraud and abuse

7. Children's Privacy

Sooq is intended for users who are at least 18 years of age.

We do not knowingly collect personal information from children under 18 years of age.

8. Third-Party Services

Our platform may integrate with third-party services including:

• Google Services
• Apple Services
• Maps and Location Providers
• Payment Gateways
• Analytics Platforms

These services operate under their own privacy policies.

9. Your Rights

Subject to applicable laws, users may request:

• Access to their personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of processing
• Withdrawal of consent

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be published within the application and become effective immediately upon posting.

11. Contact Us

For questions regarding this Privacy Policy or our privacy practices, please contact:

Email: sooqapplication1@gmail.com

Sultanate of Oman