Terms & Conditions

1. About Sooq

Sooq is a classified marketplace platform that allows users to:

• Buy and Sell Trucks
• Rent Trucks
• Buy, Sell, and Rent Heavy Equipment
• Buy and Sell Spare Parts
• Advertise Transportation Services
• Offer Roadside Assistance Services
• Promote Commercial and Industrial Services

Sooq acts solely as a technology platform and does not own, sell, purchase, inspect, or guarantee any listed products or services.

2. User Eligibility

To use Sooq, you must:

• Be at least 18 years old
• Have legal capacity to enter into agreements
• Provide accurate and complete information
• Comply with applicable laws and regulations

3. User Accounts

Users are responsible for:

• Maintaining account confidentiality
• Securing login credentials
• All activities conducted under their accounts
• Keeping profile information accurate and updated

4. Listings and Advertisements

Users are solely responsible for the content they post.

All listings must:

• Be lawful and accurate
• Not contain misleading information
• Include genuine photographs
• Comply with Omani laws and regulations

Sooq reserves the right to remove any listing without notice if it violates our policies.

5. Prohibited Activities

Users must not:

• Post false or fraudulent advertisements
• Impersonate individuals or businesses
• Upload harmful software or malicious code
• Violate intellectual property rights
• Harass, threaten, or abuse other users
• Manipulate reviews or ratings
• Conduct illegal activities through the platform

6. Transactions

All transactions are conducted directly between users.

Sooq is not responsible for:

• Product quality
• Ownership disputes
• Delivery issues
• Payment disputes
• Misrepresentation by users
• Contractual disagreements

Users should independently verify all information before entering into any transaction.

7. Rental Services

Rental agreements are solely between the parties involved.

Sooq is not responsible for:

• Equipment condition
• Damages
• Delays
• Insurance matters
• Payment disputes

8. Roadside Assistance Services

Roadside assistance providers operate independently.

Sooq does not guarantee:

• Availability of services
• Quality of services
• Response times
• Service outcomes

Users engage service providers at their own risk.

9. Intellectual Property

All trademarks, logos, software, designs, graphics, and platform content are the exclusive property of Sooq or its licensors and are protected by intellectual property laws.

Unauthorized use is strictly prohibited.

10. Reviews and Ratings

Users may submit reviews based on genuine experiences.

Sooq reserves the right to remove any review that is:

• False
• Misleading
• Offensive
• Fraudulent
• Spam

11. Disclaimer

The platform is provided on an "AS IS" and "AS AVAILABLE" basis.

Sooq makes no warranties regarding:

• Accuracy of listings
• Reliability of users
• Availability of services
• Suitability of products
• Continuous operation of the platform

12. Limitation of Liability

To the maximum extent permitted by law, Sooq shall not be liable for:

• Direct or indirect damages
• Financial losses
• Data loss
• Business interruption
• Property damage
• Personal injury
• Disputes between users

Users assume full responsibility for all transactions conducted through the platform.

13. Account Suspension and Termination

Sooq reserves the right to suspend or permanently terminate any account that:

• Violates these Terms
• Engages in fraudulent activity
• Misuses the platform
• Violates applicable laws

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Sultanate of Oman.

Any disputes arising from the use of Sooq shall be subject to the exclusive jurisdiction of the competent courts of Oman.

15. Contact Information

For legal, compliance, or support inquiries:

Email: sooqapplication1@gmail.com

Sultanate of Oman